IMPORTANT NOTICE: FY2026 Year-End Operations

To All NITAAC Contract Holders, Federal Customers, and Partners:

As we approach the conclusion of the 2026 Fiscal Year, the NITAAC Contracting Office and Customer Support Center wish to provide a definitive status update regarding our current operational posture, year-end hours. 

Normal Operating Hours for Fiscal Year-End

Please be advised that the NITAAC Customer Support Center will maintain its standard operational hours (8:00 AM – 4:30 PM ET, Monday through Friday) through the final week of September. Due to the implementation of automated AI compliance screening tools and a lighter, pre-managed workload, extended seasonal or weekend hours will not be implemented this year. All actions are currently processed within standard service-level expectations. 

For urgent questions regarding active orders, please contact our team via standard channels:

We express our deepest gratitude to our contract holders and federal agency partners for their decades of collaboration in driving federal IT modernization.

Warm regards, 

Ricky L. Clark
NITAAC Director