CIO-SP3 | NITAAC

CIO-SP3 is a Government-Wide Acquisition Contract (GWAC) ending May 31, 2022. New task orders can be awarded through midnight on May 31, with a 5-year period of performance through May 31, 2027. Extensions of up to one year are currently being executed.

CIO-SP3 and CIO-SP3 Small Business Extensions

Update on CIO-SP4 Award and Extension Plans for CIO-SP3 and CIO-SP3 Small Business

CIO-SP4 awards will be announced before November 1, 2022. In addition, NITAAC plans to extend the current CIO-SP3 and CIO-SP3 Small Business contracts for up to one year as needed while CIO-SP4 Contract Holders are onboarded. Extensions will be issued in 3-month increments. This means your customers will have additional time to award task orders under these contracts. Final details will be released as they become available.

CIO-SP3 Detail and Menu

CIO-SP3 Detail

Contract Details:

10-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Period of Performance 06/01/2012 to 05/31/2022
Information Technology (IT) solutions for commercial and non-commercial
137 labor categories for task orders in support of everything IT
Streamlined ordering of required IT solutions and services at reasonable prices
Wide range of IT services spanning across ten task areas

Contract NAICS Code(s):

541512 Computer Systems Design Services

Contract Ceiling: $20 billion per Contract Holder

The NITAAC difference

By choosing NITAAC for your requirement needs, the NIH procurement professionals can be assured that:

Product pricing is lower than open market, less than or equal to GSA
Services are at competitive, pre-competed prices that can be negotiated lower
Customer can select awardees based on their best value criteria
Customized terms and conditions relevant to your task or delivery order can be easily added
No special "Delegation of Procurement Authority" is needed from NITAAC to use our GWACs or online system
Two levels of contract competition for the greatest savings
No need to synopsize or post requirements according to FAR Subpart 16.505
Use NITAAC's Electronic Government Ordering System (e-GOS) to find labor rates for faster and easier market research

CIO-SP3 Menu

Use e-GOS to compete and manage orders with ease

The Electronic Government Ordering System (e-GOS) enables customers to comply with fair opportunity in a streamlined manner.

learn more

CIO-SP3-benefits

CIO-SP3 benefits

Quality

CIO-SP3 Contract Holders have gone through a rigorous source selection process prior to award, ensuring the pool of contractors are the best-of-the-best, resulting in significant savings in time, money and resources.

Ease

Submitting your RFP is as easy as a click of a button. Simply upload the RFP into our secure, web-based electronic-Government Ordering System (e-GOS) for automated task order competition, management, awardee selection and notification.

Value

Ceiling rates are negotiated at the Master Contract level ensuring that your agency is already starting with the most cost competitive rates. And, with competition, they may get even lower.

Speed

With a $20 billion ceiling per contract holder, flexible contract types and the ability to award in months, not years, CIO-SP3 offers streamlined ordering and processing, saving agencies both time and money.

Task areas

( Download an Export of all Task Areas )

Task Area 1 : IT Services for Biomedical Research, Health Sciences, and Healthcare

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Health Sciences Informatic and Computational Services
Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
Modernization and Enhancement of Existing Health IT Legacy Systems
Automation of Administrative and Clinical Processes
Biomedical Information Services
Biomedical Modeling, Visualization, and Simulation
Biosurveillance and Disease Management Support
Scientific Computing Services
IT Clinical Support Services
Telemedicine (e.g., mobile health/mHealth)
Healthcare Payment Processes and Fraud and Abuse in Medical Claims
Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
Security of Healthcare and Biomedical Research Systems
IT Service Management
Healthcare Systems Studies
Natural Language Processing Software and Services (Biology/Medicine Focus)
Medical Computer-based Training
Standards Development for Health IT Services

Task Area 2 : Chief Information Officer (CIO) Support

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

IT Governance Process Development and Management
Workforce Management
Capital Planning and Investment Control Support
Independent Verification and Validation
Agency Information Technology Architecture Support
IT Portfolio Analysis
Risk Management
Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
IT Organizational Development
Program Management Office Support
Advisory and Assistance Services
FEA Alignment Support Services
Market Research

Task Area 3 : Imaging

This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Document Management Systems
Image Conversion
Image Content Management
Medical Imaging, including Picture Archiving and Communication Systems
Document Imaging
Workflow Management for Digital Imaging Functions
Geospatial and Scientific Imaging
Environmental Imaging
Image Analysis
3D Immersive Visualization
Imaging Related to Laboratory and Test Equipment
Security Imaging
Identity and Access Management

Task Area 4 : Outsourcing

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Program Management
Management of Call Centers
Network Operations and Web Management Support
Leasing of Hardware and Software
Tools and Applications (including Application Service Provider)
Hardware/Software Maintenance
Transition Planning
A-76 Studies Specific to IT Operations or Support
Data Base Administration and Data Storage Management
Backup and Recovery Services System Console Operations
Production Control and Management
Asset Management (including Radio Frequency Identification [RFID] Tracking)
IT Acquisition Management
Desktop Computing as a Unified Service
Managed IT Services Support
IT Impact Analyses
Workflow Management
Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
Solution Leasing
Software-as-a-service (SaaS)
Cloud Computing

Task Area 5 : IT Operations and Maintenance

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Operational Support
Software Maintenance and Upgrades
Telecommunications Maintenance (Data, Voice, Images, including Wireless)
Infrastructure Management Services (IMS)
Configuration Management
Network/Hardware Support
Help Desk/IT Support
Resource Management
Backup and Recovery Management
Installation, Configuration, and Tuning
Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
System Management
IT Training
IT Operation and Maintenance Planning
Data Quality Management
Transformation Services
Continual Service Improvement
Balanced Scorecard for Operations
IT Infrastructure Optimization

Task Area 6 : Integration Services

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Infrastructure Engineering, Development, Implementation, Integration
Enterprise Application Integration
Gap Analysis and Benchmarking
Data Migration and Integration
Acquisition Support
Risk Assessment
Open Source Integration
Enterprise Data Management
Collaboration Tools
Business Process Reengineering
Test and Evaluation Services
Financial Analysis
Feasibility Studies
Requirements Analysis
System Design Alternative (SDA) Studies
Systems Engineering
Architecture Validation and Verification

Task Area 7 : Critical Infrastructure Protection and Information Assurance

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Cyber Security
Critical Infrastructure Asset Identification and Configuration Management Databases
Information Assurance of Critical Infrastructure
Risk Management (Vulnerability Assessment and Threat Identification)
Facility Protection Planning
Information Systems Security
Security Operations Center Development and Operations Management
Application Security
Disaster Recovery
Critical Infrastructure Continuity and Contingency Planning
Incident Response Planning and Execution
Security Certification and Accreditation
Training and Awareness Programs
Exercises and Simulation
Federal Information Security Management Act (FISMA) Implementation Support
Health Insurance Portability and Accountability Act Implementation Support
Cryptographic Support and Services
Record Management
Public Key Infrastructure
Trusted Internet Connections implementation
Security Review and Analysis of Automated Information Systems
Identity Management and Assurance
Intelligent, Automated Data Collection and Analysis
IT Forensics and eDiscovery

Task Area 8 : Digital Government

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G - government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Data Warehousing and Data Mining
Business Intelligence
Web Development and Support
Electronic Commerce and Electronic Data Interchange
Customer Relationship Management
Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
IT –Enhanced Public Relations
IT Strategic Planning
Records/Document Management
Business-to-Government (B2G) Solutions
Communications Management
Accessibility Services (508 and 504 compliance)
Automated Abstraction, Taxonomies, and Ontologies
Deep web and federated searching
Computational linguistics and machine-based translation
Telecommuting Support Services
Interactive Marketing

Task Area 9 : Enterprise Resource Planning

The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise. These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

ERP Package Implementation
Integration of Business Systems
Business Consulting Services
Business Transformation and Business Process Reengineering
Business Systems Modernization
IT Software Package Selection
ERP IT Infrastructure
ERP Infrastructure Planning, Installation, and Tuning
Performance Load Testing
ERP End User Training

Task Area 10 : Software Development

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Requirements Analysis, Design, Coding, and Testing
Production Deployment
Application Prototyping
Multimedia Software for Patient/Staff Education
Program Evaluation Software
Administrative and General Decision Support Software
Business Intelligence and Analytics
GIS-Enhanced Planning and Program Evaluation Software
Web 2.0 Development and Management
Database Development and Management
Clinical Protocol and Quality Assurance Decision

CIO-SP3 related resources

CIO-SP3 T&T

CIO-SP3 FAQs

Frequently Asked Questions

Can state and local government use CIO-SP3?

How many contract holders are on CIO-SP3?

Does an RFP under CIO-SP3 have to go out to all prime contractors?

Do all RFPs/RFI’s under CIO-SP3 have to be released through e-GOS and proposals/responses submitted through e-GOS?

Yes. NITAAC customers must use e-GOS for solicitations. Contract Holders who receive an RFP or RFI through any method other than e-GOS must notify NITAAC Support immediately.

Contract Holders must submit their responses in e-GOS. If the PCO asks offerors to submit proposals via email or hardcopy, offerors may do so, but offerors are also required to submit in e-GOS prior to the submission deadline. Reference Task Order Procedures in your contract.

View All Questions

Training Sign Up

Sign up for your free personalized training

We offer free training, both at the NIH and at customer sites, to educate agencies about the value they can achieve by using CIO-SP3, CIO-SP3 Small Business or CIO-CS. Attendees earn 2 Continuous Learning Points (CLPs).

image of a laptop with the Training and Events Calendar on the screen

Have a question?

Get in touch with NITAAC Support

Call a Representative Email Support Team